SafeVoice Logo

Effective date: 2 July 2026

Data Retention Policy

SafeVoice retains personal data only as long as necessary for survivor support, legal compliance, and platform security.

1. Active Cases

Report content, evidence, and case messages are retained while a case is open and being handled by WGHEN or partner NGOs.

2. Resolved Cases

After a case is marked resolved, personal identifiers are anonymized and evidence is purged on a rolling schedule—typically within 30 days—via automated retention jobs.

3. Account Data

Registered account data is deleted immediately upon account deletion request. Backup copies in server backups may persist up to 30 days before rotation.

4. Security Logs

Audit logs use hashed IP addresses and are retained for fraud prevention—typically 90 days—then archived or deleted.

5. Legal Holds

We may retain specific records longer when required by valid legal process, active investigations, or court order.