Frequently Asked Questions
Find clear answers to your safety, technical, and operational questions about the SafeVoice platform.
SafeVoice does not log your name, email, IP address, or browser headers. All image uploads have metadata stripped, and report contents are stored securely encrypted. You only interact using a secure tracking UUID.
Yes! SafeVoice incorporates a local caching fallback. If you are offline, reports are encrypted and saved inside your device's browser local storage. The platform will automatically synchronize it to WGHEN responders once you return online.
All reports are triaged by our AI and routed to verified responders—WGHEN, partner NGOs, legal aid networks, or authorities—based on incident type, severity, and location. Every AI recommendation is reviewed by a human caseworker before action.